The Best CEOs Respond

Vision for the company is a key role for a CEO, and engaging with customers is important to fully realize that role.

Autocomplete Selections Should Confirm with User

One UX issue that I run into more often than I’d like: when you type in a text box and a list or drop down appears and you tap on it immediately, only to learn that between the milliseconds that your brain executed the tap and your fingers touched the screen a new item replaced your intended target.

Sometimes this is a more benign environment where you are searching for something and after you type a few letters what you want appears, but you managed to type another letter and the results are changed due to network delay.

Automate Hotels

The airline industry is largely automated, so why aren’t hotels?

Government Should Incentivize High Performance Home Builders

Builders have little incentive to build energy efficient homes, so new homes waste energy over decades

Ask VCs for Referrals Anyway

If an investor is not interested, ask if they know someone who may be

Phone is Still the Best Way to Order Pizza

Apps create more friction for ordering pizza

New Blogging Paradigm: Drafts

Going Forward Will Publish Drafts and Update with Versions